Knowledge Base

Your guide to mastering the platform—step-by-step.

Explore articles, how-tos, and platform tips to help you get the most out of your

dashboard, community, and marketplace.

CATEGORIES & TOPICS

Getting Started

  • Activate Your Account

  • Setup Profile & Organization

  • Invite Your Team

  • Platform Navigation

Dashboard & Analytics

  • Using Dashboard Widgets

  • Exporting Reports

  • Interpreting Metrics

  • Member Behavior Insights

Community Management

  • Create & Manage Groups

  • Assign Moderators

  • Announcements & Engagement

  • Tags & Permissions

Billing & Account

  • Update Payment Method

  • View Invoices

  • Manage Licenses

  • Change Plan

Marketplace Setup

  • Add Products/Services

  • Use VastlyFUND, VastlyCARD, VastlyPAY

  • Custom Listings

  • Transactions & Promotions

Support & Troubleshooting

  • Submit a Ticket

  • Reset Password

  • Report an Issue

  • Support Response Times

User Roles & Access

  • Admin vs Manager vs Member

  • Change Permission

  • Enable Self-Registration

  • Access Controls

Security & Compliance

  • Encryption & Storage

  • Two-Factor Authentication

  • Data Access Requests

  • FooterPrivacy Policy Summary

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